Why Your Facebook Ad Is Not Delivering & How to Fix It
Every marketer faces moments when their Facebook ads underperform. Even if your ads look perfect, they might need adjustments to start delivering effectively.
While we can’t diagnose your exact issue without reviewing your campaigns, this guide will help you troubleshoot common Facebook ad delivery problems and get your ads back on track.
Don’t stress even seasoned advertisers deal with these challenges. Let’s fix why your Facebook ad not delivering issue together!
Understanding Your Ad Status
Your Facebook ad will display one of these statuses:
✅ Active – Your ad is running normally
📅 Scheduled – Your ad will launch at a set time
🔍 In Review – Facebook is checking your ad for compliance
❌ Rejected – Your ad violated Facebook’s policies
⏸ Paused – You manually stopped the ad
✔ Completed – Your ad finished its run
⚠ Error – A technical or billing issue is preventing delivery
If your ad shows "Rejected," "In Review," "Completed," or "Error," it’s not currently delivering. Let’s break down each issue and how to resolve it.
1. Why Was My Facebook Ad Rejected?
Facebook rejects ads that violate its policies. Common reasons include:
Prohibited content (e.g., illegal products, misleading claims)
Restricted industries (e.g., alcohol, dating, supplements)
Excessive text in images (Facebook prefers minimal text)
Personal attributes (mentioning race, religion, health, etc.)
Broken links (non-working landing pages)
Copyright violations (unauthorized use of branded content)
How to Fix a Rejected Ad:
✔ Review Facebook’s Advertising Policies
✔ Correct the flagged issue
✔ Submit an appeal if you believe it was a mistake
✔ Create a new compliant ad
💡 Pro Tip: Struggling with frequent rejections? Consider using a rented Facebook agency ad account for smoother ad approvals.
2. Why Is My Ad Stuck "In Review"?
Facebook manually reviews ads to ensure compliance. Delays happen due to:
New advertiser accounts (longer initial review times)
High-risk industries (finance, politics, healthcare)
Peak ad submission periods (holidays, sales events)
Recent account changes (new payment methods, policy violations)
How Long Does Review Take?
Standard ads: 24 hours
Special categories (politics, loans, etc.): 2-3 days
Extended delays: Rare, but possible
How to Speed Up Approval:
✔ Ensure your ad follows all Facebook guidelines
✔ Avoid editing ads during review (restarts the process)
✔ Maintain a good payment history
✔ Use a trusted Facebook agency ad account for faster approvals
3. Why Does My Ad Say "Completed"?
Your ad may have stopped because:
The end date was reached
The budget was fully spent
The campaign objective was met
What to Do Next:
✔ Analyze performance metrics
✔ Adjust budgets or audiences for better results
✔ Duplicate successful ads with optimizations
4. Why Is My Ad Showing an "Error"?
Technical or billing issues can halt delivery. Common causes:
Payment failures (expired card, insufficient funds)
Facebook glitches (temporary platform issues)
Invalid links (broken URLs or redirects)
How to Fix Ad Errors:
✔ Verify your payment method
✔ Check for Facebook outages
✔ Ensure all links are functional
5. Why Is My Facebook Page Restricted?
If your Facebook page gets restricted, your ads will stop running.
How to Fix It:
✔ Appeal the restriction via Facebook Support
✔ Switch to a different Facebook page
✔ Use a rented Facebook agency ads account to bypass restrictions
Other Reasons Your Facebook Ad Is Not Delivering
If your ad is active but not spending, check for:
A. Low Budget Issues
Increase daily budget to $10+
Use Campaign Budget Optimization (CBO)
B. Audience Targeting Problems
Expand your audience size
Use Lookalike Audiences for better reach
C. Bidding & Competition Issues
Switch to automatic bidding
Raise your bid cap
D. Poor Ad Quality
Improve creatives (images/videos)
Test different ad formats (carousel, video, lead ads)
Still Not Working? Try These Fixes
If your Facebook ad is still not delivering, try:
🔹 Creating a new ad from scratch
🔹 Using a different ad account (consider buying or renting a Facebook agency ad account)
🔹 Contacting Facebook Support for deeper investigation
FAQs: Fixing Facebook Ad Delivery Issues
Q1. How long should I wait before contacting Facebook Support?
A: Only contact support after trying all fixes in this guide.
Q2. Can I edit my ad while it’s in review?
A: Yes, but it restarts the review process.
Q3. Will my ad stop if I run out of budget?
A: Yes, unless you’re using a postpaid agency ad account.
Q4. What if my Facebook page gets restricted mid-campaign?
A: Ads will pause. Appeal or switch to a new page.
Q5. Can I reuse rejected ad content?
A: Only if you fix policy violations first.
Q6. How do I fix sudden performance drops?
A: Check for ad fatigue and refresh creatives.
Q7. Any way to speed up ad reviews?
A: No shortcuts—follow policies and maintain a clean account history.
Final Thoughts
If your Facebook ad is not delivering, don’t panic. Follow this guide to diagnose and fix the issue.
For businesses needing higher ad limits and fewer restrictions, explore options to rent Facebook agency ads accounts or buy Facebook agency ad accounts for smoother ad performance.
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